Tool 03

Protocol builder

Your diagnostic scores and cohort mix generate a CB4SSD plan with objectives across all seven perspectives, a phased sequence and indicators of success.

Capacity Building for Strategic Sustainable Development (CB4SSD) plan

Overall readiness 0% · horizon 18 months

Complete the diagnostic to have gaps named and objectives targeted.

Objectives across the seven perspectives

Values

Close the value–action gap by making stated sustainability values explicit and testing them against real decisions.

  • In-person workshops (preferred format in the research)

Indicator: Decisions can be traced back to stated sustainability values in review meetings.

Stakeholders

Build collaboration, coordination and communication capability across departments and external partners.

  • In-person workshops (preferred format in the research)

Indicator: Number of cross-department or cross-sector processes people jointly lead.

Leadership

Develop the five core leadership competences — inner grounding, insight, influence, initiative and impact.

  • In-person workshops (preferred format in the research)

Indicator: Participants report increased agency and initiate change without escalation.

Strategy and Goals

Write a capacity-building roadmap with measurable objectives tied to the organization's mission.

  • In-person workshops (preferred format in the research)

Indicator: A published roadmap exists with objectives reviewed at least twice a year.

Process

Replace isolated events with a continuous learning rhythm that includes follow-through.

  • In-person workshops (preferred format in the research)

Indicator: Learning activity recurs on schedule, with documented follow-through.

Resources

Secure protected time, budget and support so learning is realistic rather than additional.

  • In-person workshops (preferred format in the research)

Indicator: Protected learning hours are recorded and honoured.

Tools

Produce reusable templates, shared language and documentation accessible beyond attendees.

  • In-person workshops (preferred format in the research)

Indicator: Templates and shared language appear in work products by non-attendees.

Sequence

  1. Ground the culture and read the context

    Months 1–4

    • Treat culture as the first deliverable: secure leadership sponsorship and protected time before any content is scheduled.
    • Agree a common language for sustainability work with the cohort.
    • Run the archetype profiler across all intended participants.
    • Collect the real challenges people face in their roles.
  2. Design across the seven perspectives

    Months 5–10

    • Deliver a combination of formats weighted towards the cohort's dominant style.
    • Deepen practice evenly across the seven perspectives.
    • Build and hand over reusable templates and shared language.
  3. Sequence for transformation

    Months 11–18

    • Run a Transformation Zone pilot in one unit before system-wide rollout.
    • Move from knowledge transfer to diffusion and embedding across the organization.
    • Open cross-sector exchange with peer municipalities and partners.
    • Set the continuity stage: sustained application of refined skills.

Indicators of success

  • Individual (First order — developmental): People gain knowledge and can hold more complexity.
  • Organizational (Second order — transitional): Knowledge spreads and becomes how the organization works.
  • Interorganizational (Second to third order): Institutions exchange knowledge and act together.
  • Societal (Third order — transformational): The wider community changes; the place becomes a reference point.
  • Decisions can be traced back to stated sustainability values in review meetings.
  • Number of cross-department or cross-sector processes people jointly lead.
  • Participants report increased agency and initiate change without escalation.
  • A published roadmap exists with objectives reviewed at least twice a year.
  • Learning activity recurs on schedule, with documented follow-through.
  • Protected learning hours are recorded and honoured.
  • Templates and shared language appear in work products by non-attendees.

Risks and cautions

  • Culture is the weakest link. Without an enabling environment, new knowledge will not be integrated or applied, whatever the content quality.
  • Monitor workload pressure; time is the most commonly cited barrier.
  • Avoid single-format delivery; the research points to combinations tailored to context.
  • Do not assume sector or role predicts need — verify with each cohort.
Based on the master's thesis by Cynthia Ogbiti, Phillypiner Nyando and Prince Banini — Blekinge Institute of Technology, Karlskrona, Sweden, 2024.